FAQ
SHIPPING
What shipping method do you offer?
We offer two types of shipping methods: DHL Standard and DHL Express.
Where do you ship?
We ship to the following countries:
Belgium
Netherlands
France
Spain
Germany
Italy
United Kingdom
United States of America
Canada
as well as the following countries:
Åland Islands, Albania, Andorra, Armenia, Austria, Belarus, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, Georgia, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Vatican City, Hungary, Iceland, Ireland, Isle of Man, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mayotte, Moldova, Monaco, Montenegro, North Macedonia, Norway, Poland, Portugal, Réunion, Romania, San Marino, Serbia, Slovakia, Slovenia, Svalbard & Jan Mayen, Sweden, Switzerland, Turkey, United States, British Indian Ocean Territory, Cambodia, China, Hong Kong SAR, India, Indonesia, Israel, Japan, Jordan, Kuwait, Philippines, Qatar, Russia, Saudi Arabia, Singapore, South Korea, Thailand, United Arab Emirates, Vietnam, Yemen, Morocco, British Virgin Islands, Cayman Islands, Argentina, Brazil, Chile, Australia, Canada, Mexico
Do you offer free shipping?
Yes, we offer free DHL Standard shipping to the following countries:
Belgium
Netherlands
France
Germany
Spain
Italy
*Free Shipping cannot be applied to orders containing Perishable Items. All orders containing perishables will be send with DHL Express to ensure goods will arrive with you in the best condition.
What about duties and taxes?
If you wish to have your order delivered outside of the European Union, your order might be subject to duties and local taxes. We do not collect any duties and taxes from you, therefore any charges would need to be paid by the customer. Please consult your local authorities to find out more about duties and taxes.